Returns & Exchanges
At Jill Martin, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, we offer a seamless 30-day return policy for all unworn garments with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging and include the printed packing slip to ensure faster processing.
Affix Shipping Label
Download and print your prepaid return shipping label from our portal and attach it firmly to the outside of your parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing